Politique d'expédition
Shipping Policy
We are committed to providing efficient and secure logistics services to ensure your orders are delivered promptly. Below is our shipping policy:
1. Shipping Time
- All orders will be processed and shipped within 1-3 business days after payment confirmation. Video course purchases are non-refundable.
- During holidays or promotional events, shipping times may experience slight delays, but we will do our best to minimize the waiting period.
2. Shipping Methods
- We offer various shipping options, including standard and expedited delivery. You can choose the service that best meets your needs at checkout.
- For orders to remote areas, delivery times may be extended, depending on the service coverage of the logistics company.
3. Delivery Coverage
- Our delivery service covers most regions nationwide. For international orders, please contact customer service to confirm delivery feasibility and fees.
4. Shipping Costs
- We provide free shipping for certain orders; the specific conditions are detailed on the product page or checkout information.
- Special delivery requests may incur additional charges. Please contact us before placing your order to discuss such needs.
5. Order Tracking
- After shipping, we will provide tracking information via SMS or email, allowing you to monitor your order status in real time.
6. Damages and Losses
- If your item is damaged or lost during transit, please contact us within 48 hours of receiving the package. Provide relevant photos and details so we can process compensation or a replacement as soon as possible.
7. Contact Information
- If you have any questions or specific needs regarding shipping, please do not hesitate to contact us:
Email: leetiger1982@gmail.com
Thank you for your support and trust! We look forward to providing you with an excellent shopping and shipping experience.